Nurse Supervisor - Primary Care at Navos

King County   Pioneer Square, WA   Full-time
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$101,878.40 - $132,350.40 Annually

WA 98166, WA

Job Type
Special Duty Assignment or Term Limited Temp (TLT)

DPH - Public Health

Job Number

Community Health Services


We have an exciting opportunity for a Nursing, Personal Health Services Supervisor in our Public Health at Navos primary care clinic. The candidate will be part of Public Health Clinic Leadership team and will be accountable for the oversight and supervision of the primary care clinic that serves vulnerable populations including people with opiate use disorder, severe and persistent mental illness, and unhoused populations. We're interested in individuals who are representative of the diverse population we serve.

The ideal candidate is knowledgeable about Public Health approach, harm reduction models of care, and possesses excellent leadership and communication skills. Experience in quality improvement and public health clinical backgrounds are also ideal. We are looking for an individual skilled in building high-performing teams, has a passion for fostering diversity, and the ability to foster and sustain partnerships with Public Heath stakeholders. You'll have overall responsibility for the hiring and daily supervision that may include Public Health Nurses, Registered Nurses, Medical Assistants, and administrative support staff. In addition, you will be a key member of a unified leadership team to provide the highest quality of integrated care for our clients.
The position reports directly to the Area Manager and is expected to work closely and respond to program management needs. If this opportunity speaks to you then we encourage you to apply!

**Navos Primary Care opened in 2012 and continues to be an innovative model for integrated care embedding a primary care clinic for adults, in the campus of a community mental health center. The goal is to provide whole health care to persons experiencing significant and persistent mental illness who are receiving care at the Navos Mental Health and Wellness Center as well as others in the community. We provide medication for opiate use disorder to our primary care patients and partner with Public Health's Mobile Medical Van to serve people living homeless. All members of this collaborative are committed to the patient-centered medical home model, certified through NCQA.**

Commitment to Equity and Social Justice
Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all - in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

To learn more, please visit

Job Duties
  • Direct supervision of the staff assigned to services and programs at a Public Health Center to include hiring, performance evaluations, training, counseling, team building and discipline of staff
  • Lead program planning, implementation, coordination, and evaluation
  • Guide staff and lead activities at Public Health Centers, satellite clinics, and other community locations as needed
  • Provide support and training to staff regarding use of reflection, trauma informed practices and reduction of secondary trauma.
  • Work collaboratively with the community and other agencies to assess the public's needs, assist in development of program goals and objectives and implementation of programing.
  • Monitor budgets for assigned programs
  • Perform Quality Improvement/Quality Assurance work, including chart reviews, to ensure compliance with clinical service.
  • Work collaboratively with the lead physician to ensure patient workflow and supervision of the care team.
  • Work closely with the Program Manager regarding funding, data and performance measures, and program requirements and, assist other team members on continuous improvement efforts.
  • Coordinate, review, and process patient satisfaction and patient grievance surveys and reports, including conducting investigation, analyzing findings, and resolving patient concerns and complaints as needed.
  • Assist others to identify performance measures that meet the needs of their work and to make the measures visual.
  • Coordinate schedules for regularly staffed physicians, floats, and primary care team.
  • Conduct investigations and analyze findings.
  • Review and authorize expenditures.
  • Analyze data, review policy, procedures, and guidelines; organize and write findings, recommendations, manuals and reports.
  • Organize meetings and present relevant topics to clinical and non-clinical audiences.
  • Perform other duties as assigned.
Desired Skills, Abilities and/or Attributes:
  • Bilingual and/or Bicultural
  • Ability to work on a number of projects/tasks simultaneously
  • Ability to foster a collaborative and highly effective team environment
  • Ability to develop and implement innovations toward improving clinic delivery of services
  • Demonstrates understanding of mental health and/or substance use disorder and impact on community services available
  • Experience in Behavioral Health, professional training or knowledge in behavioral health affecting vulnerable populations or other relevant experiences
  • Knowledge of program development, evaluation techniques, and Quality Improvement processes
  • Knowledge of Buprenorphine and/or Substance Use Disorder (SUD)
  • Knowledge of and experience in workflows, job aides, and Electric Health Patient Record (EPIC) training.
  • Skills in interviewing techniques and budgeting techniques and principles
  • Skill in coordinating teams with multi-disciplinary staff
  • Skill in making timely and quality decisions
  • Skill in working effectively with diverse individuals and populations
  • Skill in using current Microsoft office software programs including word processing, spreadsheet, database and email
  • Skills in program evaluation, advocacy and promotion
  • Skills in gathering, manipulating and using data utilizing a computer and other tools
  • Strong oral and written communications skills
  • Applicants with lived experience and/or representational of the diverse populations served
  • Advanced training in nursing administration or public health, or comparable experience
  • Demonstrate experience in personnel supervision, and management techniques
  • Demonstrates understanding of the impact of trauma and demonstrates knowledge of specific trauma-informed treatment interventions
  • Experience providing guidance in a community-based program, and/or community health nursing experience
  • Knowledge of Public Health's low-barrier harm-reduction approach
  • Knowledge of social service providers in the community
  • Knowledge of occupational health, handling of hazards, and safety principles
  • Knowledge of nursing assessment tools
  • Previous experience providing guidance in a community-based program, and/or community health nursing experience
  • Skilled in reflective supervision
Experience, Qualifications, Knowledge, Skills

  • Washington State Registered Nurse License in good standing.
  • Bachelor's degree in nursing science from an accredited school of nursing
  • Advanced training in nursing administration or public health
  • Washington State Driver's License or the ability to provide transportation to work locations with limited or no public transportation.
  • Proof of current BLS CPR for Healthcare Providers (Attach if current)
Work Schedule: This is a benefited, term limited temporary, 1.0 FTE position. Hours worked will fall within Public Health at Navos's normal business hours, which are Monday through Friday 8:30 AM to 5:00 PM. The clinic plans to incorporate an evening clinic in the future and may require later hours. May work outside of the typical schedule to meet operational needs. This position is exempt from the Fair Labor Standards Act and is not eligible for overtime.

Who May Apply: This position is open to all minimally qualified people. This posting will be used to fill all operational needs.

Work Location: This position is in-person and onsite at Public Health at Navos is located at 1210 SW 136th St, Burien WA, 98166. This position will require travel to other sites within the Public Health System as needed. This position will not work remotely.

For more information contact: Amy Curtis, BSN, RN, Nurse Recruitment Manager at

Union: This position is represented by Washington State Nurses Association (WSNA).

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 12paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page .

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
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King County

Pioneer Square, WA