Salary

$87,214.40 - $110,572.80 Annually

Location

Various Locations throughout King County, WA

Job Type

Career Service, Full Time, 40 hrs/week

Job Number

2024BSW21046

Department

KCSO - Sheriff's Office

Division

Support Services

Opening Date

08/20/2024

Closing Date

9/8/2024 11:59 PM Pacific

FLSA

Non-Exempt

Bargaining Unit

H9 : PSEU-Non-Comm's KCSO

Full- or Part-Time

Full Time

Hours/Week

40 hours/week

Summary

This position is a civil service position, for information regarding King County Civil Service Rules you can access these rules at Civil Service Rules .

The Functional Analyst II position is a great opportunity to join King County Sheriff's Office and the Computer Resource Unit. As the liaison between department end-users, Payroll, HR and software vendor, the Functional Analyst II will focus on solving immediate problems while developing long-term process improvements. Technical savvy, outstanding interpersonal skills and the ability to move fluidly between daily maintenance and big-picture development are highly desired.

For application instructions and requirements, specific to Sheriff Office positions,
please visit; Civil Service Application Requirements (<- click there).

CONTACT INFORMATION: Please contact Brandon Woods by email at brwoods@kingcounty.gov .

Job Duties

The Functional Analyst II will consult with customers to define functional requirements for automated systems and ensure the daily maintenance of systems. Business units may include; online education/training, records/database management, payroll and records research. Duties include:

• Provide a high volume of end-user support;

• Use diplomacy and tact along with interpersonal and organization savvy to anticipate issues relating to scheduling, overtime and pay, while complying with complex policies and procedures;

• Define and document customer business functions and process; conduct workflow, data conversion, develop and make recommendations for systems changes;
• Perform systems administration. Resolve system problems, administer roles and permissions, perform audits, ensure data integrity, maintain current modules, tables, queries, and reports; analyze and test proposed system changes prior to implementation; customize applications by adding or modifying fields and panels for modules or systems. Research and provide feedback on trends, patterns, and utilization of automated systems;
• Develop queries and reports. Document tables and data used in the preparation of reports and queries; develop data dictionaries, data models, and other data management tools;
• Prepare system documentation and requirements. Draft technical system analysis and flow documentation, conduct interface, gap and cost/benefit analysis and document findings;
• Prepare and give user training. Develop and update training materials and guidelines on system changes, enhancements, or updates; provide training and updates to customers on system changes, and innovative process improvements;
• Maintain system integrity. Participate in or establish change management processes according to 12+ contracts. Evaluate established methods and procedures and prepare recommendations for changes;
• Communicate with stakeholders on system processes, applications, and modifications;
• Perform other duties as assigned

Experience, Qualifications, Knowledge, Skills

Qualified candidates must have a Bachelor's degree in Computer Science or a closely related field OR a commensurate amount of relevant work history and/or experience, including a minimum of two (2) years of the following experience;

• Knowledge and understanding of client organizational business systems and practices, business systems integration and design, work flow analysis and process re-engineering;
• Knowledge, understanding and technical skill in systems analysis; relational databases and automated systems data modules, automated systems testing procedures, data conversion analysis, design, and troubleshooting applications; table relationships, and views;
• Experience in using report and query writing languages and writing system documentation and technical reports;
• Experience in interpreting complex instructional manuals, guidelines, and procedures;
• Skill in common desktop workflow tools, including but not limited to Microsoft Office Suite: Excel, Power Point, Visio and Word;
• Experience in analytical thinking, problem solving, resolving conflicts and bringing others to consensus;
• Experience in planning, organizing and project management principles and practices;
• Skill in oral and written communication including conducting technical training and presentations;
• Skill in providing customer service and end-user and formal and informal training;
• Skill in working with a variety of individuals from diverse backgrounds;
• Skill in handling multiple competing priorities and producing quality detailed work within tight timeframes;
• Skill in working effectively and cooperatively with other staff and customers;
• Reliable and consistent attendance.

DESIRED QUALIFICATIONS:

• Experience with payroll and scheduling systems
• Knowledge of relational database fields, queries and structure
• Experience with on-line training systems, including supporting training development, performance and scheduling data management.

IMPORTANT NOTE: You must completely fill out the online application with your relevant education and work experience; at least ten (10) years of work history must be included on your application . Applications and/or supplemental questionnaires that state "see resume" or "see my personnel file" are considered incomplete and will not be accepted. Applications that do not include a letter of interest are incomplete and will not be considered. You may attach multiple documents if necessary or required, such as your letter of interest and optional resume to your electronic application.

Supplemental Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12paid holidays each year plus twopersonal holidays
• Generous vacation and paid sick leave
• Paid parental,family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page .

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.