Salary

$110,572.80 - $140,150.40 Annually

Location

Chinook Building 401 5th Avenue Seattle, WA

Job Type

Career Service, Full Time, 40 hrs/week

Job Number

2024SC22820

Department

DCHS - Community & Human Srvcs

Division

Comm & Human Svcs Admin

Opening Date

10/25/2024

Closing Date

11/9/2024 11:59 PM Pacific

FLSA

Exempt

Bargaining Unit

C23 : PROTEC17-Non-Sups Staff (DCHS)

Full- or Part-Time

Full Time

Summary

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

Are you a skilled data scientist with a commitment to social justice and utilization-focused performance measurement? Do you enjoy working collaboratively with partners to facilitate data-informed decision making? Are you interested in putting your skills to work to make a difference in your community? If so, King County's Department of Community and Human Services (DCHS) is looking for you!

DCHS manages a wide range of programs and services to assist the county's most vulnerable residents. Within DCHS, the Behavioral Health and Recovery Division (BHRD) provides high-quality behavioral health services to help ensure people with mental health and substance use disorders receive the services they need. DCHS has a tremendous opportunity for behavioral health data scientists to partner with one of the country's largest human services departments in advancing a cutting-edge collaborative model supporting behavioral health and pro-equity, community-driven programming to support people in King County!

These two positions are centrally located within the Performance Measurement and Evaluation (PME) unit of the DCHS Director's Office but will support BHRD. PME is composed of a team of dedicated data scientists and program evaluators who work with partners within and outside of DCHS to provide insights for data-informed program and policy decisions and test innovative approaches to tackle a variety of system, policy, and service delivery challenges.

These positions will support a variety of programs and services provided by BHRD, including crisis and commitment, substance use disorder, and mental health services funded by the Crisis Care Center Levy, the MIDD Behavioral Health Sales Tax, and the Washington State HealthCare Authority. You will be working with a team of extremely talented data scientists and evaluators to develop performance measures and dashboards, manage administrative databases, create analytic tools, conduct advanced quantitative analyses, and prepare reports that inform the operation of the behavioral healthcare system in King County.

WHO MAY APPLY: These positions are open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process are anticipated to take place on or around November 20 - 25, 2024.

REQUIRED MATERIALS: Candidates who wish to be considered for the positions must submit a complete King County application online and respond to the supplemental questions. Please ensure that you respond to these supplemental questions fully and thoughtfully, as they will be evaluated alongside your application during the recruitment process.

WORK SCHEDULE/CONDITIONS: The positions are exempt from the provisions of the Fair Labor Standards Act and are not eligible for overtime. Typical hours are Monday - Friday 8am-5pm. The positions are represented by PROTEC17.

MISSION CRITICAL POSITION STATUS: The positions have been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency .



TELEWORKING REQUIREMENT: The work associated with this position will be performed through a combination of teleworking complemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

E mployees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.

RECRUITER: Susan.Churchill@kingcounty.gov

Job Duties

Develop Performance Measures and Dashboards

• Perform queries in structured query language (SQL) to extract, clean, and transform data from large, complex administrative databases to make tables for use in the production of performance measures, dashboards, and reports.
• Serve as a subject matter expert in the technical specifications for key performance metrics, as well as understanding the complexities of various programs and how they are reflected in administrative data.
• Develop standardized and streamlined processes using R and Git for producing several performance metrics on Tableau dashboards that can be used across BHRD bodies of work.
• Perform complex data analyses, analyze trends, and construct key performance measures to improve King County's behavioral health system for the benefit of its clients.
• Lead work with internal and external partners to design, create, and maintain production of key performance indicators, reports, dashboards, and trend analyses to improve performance of King County's behavioral health and crisis systems.
• Work with stakeholders to identify data needs to support initiatives, improve quality, monitor performance, and assess impacts.

Summarize Findings and Make Meaning of Complex Data

• Develop tools to streamline key performance indicators and automation techniques to highlight actual performance change and identify any data system changes or data quality issues.
• Work independently to manipulate, analyze, and interpret data using appropriate statistical methods and data manipulation tools.
• Develop interactive dashboards, charts, reports, and presentations that visually represent key findings for non-technical audiences and communicate results in a way that is actionable.
• Drive towards the application of a racial equity and social justice lens across a wide variety of projects and work products.
• Conduct written and verbal presentations that share insights and recommendations with audiences of varying levels of technical sophistication.
• As needed, participate in team, work group, division, and department meetings.
• Respond to other data requests and perform other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

• Demonstrated relevant work experience (typically 5 years), or an equivalent combination of education and work experience in finance, social sciences, statistics, public health, behavioral health, or a related field with course work in research methods and statistics and/or equivalent education and experience.
• Knowledge of equity and social justice principles and practices; lived experience with and/or understanding of the effect of place-, race- and policy & systems inequities on communities and populations.
• Extensive expertise working with large SQL databases and writing queries using structured query language (SQL).
• Skills with data management, analysis, and visualization tools, such as SQL, R, Excel, SAS, Python, and Tableau.
• Demonstrated experience conducting statistical analyses and preparing dashboards, reports, and presentations for non-technical audiences.
• Ability to develop a strong understanding of the key business processes, financial drivers and programmatic features reflected in the administrative data.
• Experience working with medical or behavioral health claims or encounter data.
• Experience extracting, matching, cleaning, managing, and validating data.
• Superb attention to detail.
• Strong analytical thinking skills.
• Strong oral and written communication skills, including the ability to communicate well with diverse groups including division leaders and executive leadership internally and externally.
• Strong problem solving and interpersonal skills, including the ability to work independently and maintain collaborative relationships as part of a team.
• Experience successfully managing complex projects, in detail, and meeting deadlines.

DESIRED EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS

• Expert skills in SQL and R, including developing tools and packages.
• Experience working with version control systems, preferably Git/GitHub.
• Knowledge of advanced analytics and sophisticated statistical modelling techniques to identify trends, patterns, and relationships in healthcare data.
• Understanding of health and behavioral health measurement and management processes, indicators, and tools.

Supplemental Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement. on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12paid holidays each year plus twopersonal holidays
• Generous vacation and paid sick leave
• Paid parental,family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page .

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.