Status: Part Time
Shift: 9a-6p or 830a-530p
High School Diploma/equivalent is required.
College degree can be substituted for experience.
One year of previous experience in healthcare field or customer service required.
Experience in healthcare admissions, registration, or billing preferred.
Must complete medical terminology course within first year, unless previously completed.Prefer Certified Healthcare Access Associate (CHAA)
Medical Terminology desired
Ability to communicate over the telephone
Excellent customer service skills.
Must be able to interpret complex documents related to insurance benefits.
Must be able to read and understand physician’s referrals.
Requires judgement to accurately establish patient identity, assign insurance information according to payer and facility guidelines, associate orders with scheduled services.
Intermediate computer skills required; ability to operate a computer using Word, Excel, and email, fax machines, printers, and copiers.
·Follows associated North Oaks Health System and North Oaks Physician Group compliance programs and federal and state regulatory guidelines.
·Attends staff meetings.
·Performs other duties as assigned.
North Oaks Health SystemHammond, LA