Classified Advertising Representative

Lee Enterprises Inc   St Louis, MO   Full-time
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The St Louis Post-Dispatch is accepting applications for a Classified Advertising Representative for our inbound Obituary department. This position is responsible for processing funeral notices/obituaries & in memoriam notices received from families and funeral homes assisting with the services.

The qualified candidate has strong communication, computer and customer service skills and is organized and detail-oriented.

Duties for this position:
  1. Promptly answer and return phone calls/emails in a polite & professional manner.
  2. Establish professional relationships and work with customers to determine needs and ensure satisfaction; communicate products and services such as use of logos, photos, self-serve options and the like.
  3. Schedule, process, and secure obituary placements for print publication/online platform(s); receive and key all customer data into ordering system; set-up billing account, process credit card transactions and final confirmation/follow-up.
  4. Participate in all required training sessions.
  5. Provide proof of publication/tear sheets to customers and processes related fees upon request.
  6. Monitor and process requests received through company email, self-serve system, & direct phone calls.
  7. Other projects and duties as assigned.
  8. Regular and reliable attendance is required.

This is a full-time position with a rotating schedule including Saturdays.

Why Join Us?

Lee Enterprises offers competitive wages in a dynamic, interesting work environment with career growth opportunities. We offer an extensive benefit program that can be personalized to your needs. Our benefit program includes medical, dental, vision, short and long-term disability, company provided life insurance and supplemental life insurance. In addition, we offer a 401K retirement plan with company match. We also offer generous paid time off to allow the flexibility to balance personal life and work. This includes paid parental leave for new parents.

Lee Enterprises is a major subscription and advertising platform and a leading provider of local news and information, with daily newspapers, rapidly growing digital products and nearly 350 weekly and specialty publications serving 73 markets in 26 states.

Lee Enterprises is proud to be an equal opportunity employer. We are committed to attracting and retaining a workforce whose diversity reflects the communities we serve. Lee embraces change, and we recognize that we must create and maintain a culture of fervent inclusion. For more information about Lee, check us out at

We are focused on building a diverse and inclusive workforce. If you are excited about this role but do not meet 100% of the qualifications above, we encourage you to apply.
This job is no longer available.

Lee Enterprises Inc

St Louis, MO