Looking for a career and not just the next job? Our client, a large multi-office-based company, is looking for an experienced Service Desk / Help Desk Analyst to join their IT team in supporting several hundred internal end-users. If you think you are up for the challenge, contact us immediately, our client is looking to hire the right person asap!

Responsibilities:

• Desktop, mobile phone, and remote access support
• Use Helpdesk system to track problem-solving life cycle
• Print services
• Deploy hardware and software
• Rotation of Help Desk answering calls, including on-call support
• Setup equipment for conferences and operating equipment
• Help train new hires on hardware and software usage, including MS Office Suite and other office environment software
• Data Recovery

Requirements:

• Minimum 2 years IT service desk experience and be able to work in office
• Must have advanced level ability in MS Office products, antivirus products and Windows-based operating systems
• Must have excellent customer service and interpersonal skills
• Must be able to move equipment and ability to lift up to approximately 35 lbs
• Must be able to do a light amount of travel

We Offer:

• Handsome compensation package!
• Extensive Benefits Package!
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K
• Life Insurance
• PTO

Apply Today!